Flexible fleet

Available on your project.

Anywhere in the Midands.


Customer Care

We're available on the phone.

When you need us.

Frequently Asked Questions

Click a question to reveal the answer:

How many people do you employ?

We are one of Coalvilleā€™s largest employers and employ more than 210 people, which includes office staff, warehouse staff, van drivers and plumbers.

How much work can you handle?

We are one of the largest plumbing and heating contractors in the Midlands and our team of estimators are constantly quoting for work. As is to be expected for a company of our size our overheads are high and we therefore require a large turnover to cover this. We will not refuse any work and are constantly searching for additional customers and sites.

Our intentions are of a constant growth within the company and whereas a number of our competitors have fallen by the wayside, we are still here and continuing to expand. As a larger company we are able to become more competitive with the more work we have ongoing. This allows us to hold our overhead figure down, as we are able to successfully operate more plumbers with our existing office staff.

Never assume that we are overloaded because we will always meet your labour demands. The more sites we have, the easier it becomes to operate as with your co-operation labour can be moved around your sites as required.

Where do you source materials?

We will always use materials from respected manufacturers and merchants. Please click here for examples of what manufacturers we use. As an example, we will always use the same end-feed and compression fittings so we can identify the manufacturer in the unlikely event that problems arise.

What area do you cover?

We are currently working on developments in Leicestershire, Derbyshire, Nottinghamshire, Bedfordshire, Cambridgeshire, Worcestershire, West Midlands, Staffordshire, Warwickshire, Lincolnshire, Northamptonshire, Buckinghamshire, Shropshire and South Yorkshire.

Do you offer a 24-hour service?

We offer a 24-hour call-out service to our existing customers only. We would issue you with a telephone number that would provide a contact number for a plumber on call. This service operates outside business hours 365 days a year.

How many vans do you have in your fleet?

A.M. Norris Ltd Plumbing and Heating Contactors FleetWe have over 132 vans in the fleet and this number continues to grow as we do. All new vans purchased are fitted with a tracking unit, which not only adds to vehicle security but also makes our fleet more efficient due to reduced journey times and fuel consumption. We are currently rebranding all new vans from white to red, as they were when the company was formed, making them instantly recognisable.

How many new-build developments are you currently working on?

As of July 2014 we are working on more than 97 sites.

Do you have a showroom?

We do not have our own showroom but will always be pleased to guide you to any of the following merchants who do have showrooms:

City Plumbing

25 Progress Way
T: 0116 2768277

Pochin, Leicester

11 St Georges Way
T: 0116 2515051

Pochin, Loughborough

7 North Road
LE11 1LE
T: 01509 210001

Michael Pavis Ltd

Millenium Way East
T: 0115 9519999

J.A. Clarke & Co.

78-84 Sparkenhoe Street
T: 0116 2515111

* Please note if you are a merchant that would like their showroom listing here please do not hesitate to contact us.